Welcome! Before you step into the digital worlds created by NEXUS REALM PTE. LTD. (hereinafter referred to as "we", "us", or "our"), please carefully read and fully understand these Terms of Use (hereinafter referred to as "these Terms"). These Terms constitute a legally binding agreement between you (hereinafter referred to as "you" or "User") and us, applicable to your access to and use of all games, websites, applications, software, content, and related services provided by us (collectively, the "Services").
By creating an account, accessing, or using our Services in any way, you confirm that you are of the legal age of majority in your jurisdiction, or that you have obtained consent from your parent or legal guardian to accept these Terms, and that you or your guardian have read, understood, and agreed to be unconditionally bound by all the provisions of these Terms. If you do not agree with any part of these Terms, please immediately cease accessing and using all of our Services.
We reserve the right, at our sole discretion, to revise, supplement, or modify these Terms at any time. All changes will be posted on our Service websites and will be indicated by the updated "Last Updated" date. We encourage you to review these Terms periodically. Your continued use of our Services after the changes to the Terms will be deemed as your acceptance of and agreement to such changes.
To ensure clarity and consistency, the following terms used in these Terms have the specific meanings set forth below:
1.1. "Account" refers to the personal credentials you register to access and use certain features of our Services, containing your identity information and authorization records.
1.2. "Intellectual Property" refers to any and all patents, copyrights, trademarks, service marks, trade names, trade dress, database rights, design rights, trade secrets, know-how, domain names, and any other existing or future intellectual and industrial property rights recognized in any jurisdiction worldwide, whether registered or not, including all applications, renewals, and extensions of such rights.
1.3. "Content" refers to all elements contained in or made available through our Services, including but not limited to: software code, graphics, artwork, text, narratives, characters, character names, designs, trademarks, logos, sound effects, music, videos, user interfaces, data, Virtual Items, and all audiovisual elements and the overall "look and feel" of our Services.
1.4. "Services" refers to the collection of all products and services currently or in the future operated by NEXUS REALM PTE. LTD., including but not limited to: (a) any online, mobile, or standalone games; (b) our official websites, community forums, and social media channels; (c) any software, updates, patches, or additional content we provide; and (d) any other features, content, or activities related to the foregoing.
1.5. "User Generated Content (UGC)" refers to any form of materials and information that you or other users create, upload, post, transmit, or otherwise generate through the tools and features provided by our Services. This includes, but is not limited to: your account nickname, avatar, forum posts, chat messages, guild names and emblems, in-game constructions, created maps, uploaded images or videos, and any modifications or derivative creations of our Content.
1.6. "Virtual Items" refers to digital items or rights provided within our Services to enhance the gameplay experience. This may include, but is not limited to: (a) virtual currency, points, or tokens; (b) cosmetic items such as character skins, costumes, equipment, and mounts; and (c) functional items such as consumables, buffs, and access to additional content.
2.1. Limited License Grant: Subject to your full compliance with these Terms, we grant you a personal, non-commercial, non-transferable, non-exclusive, revocable, limited license to access and use our Services solely for your personal entertainment purposes. This license is strictly limited to the scope expressly granted in these Terms, and all rights not expressly granted to you are reserved by NEXUS REALM PTE. LTD. and its licensors.
2.2. License Restrictions: The license granted to you is subject to the following strict
restrictions. Any violation of the following restrictions will
constitute a material breach of these Terms and may result in
the immediate suspension or permanent termination of your
Account, and we reserve the right to pursue legal action against
you. You agree that you will not, and will not assist or permit
any third party to:
(a) copy, modify, translate, reverse engineer, decompile,
disassemble, or otherwise attempt to extract the source code or
underlying ideas or algorithms of any part of our Services,
except to the extent that such activity is expressly permitted
by applicable law;
(b) use, rent, lease, sell, trade, gift, bequeath, or otherwise
transfer your Account or any Virtual Items associated with your
Account for any commercial purpose (including but not limited to
esports, commercial streaming, advertising, or solicitation),
unless you have obtained our prior written authorization;
(c) create derivative works based on our Services or Content,
or modify our Content or Services in any way;
(d) remove, obscure, or alter any copyright, trademark, or
other proprietary rights notices contained in or on our
Services;
(e) use any third-party software, bots, scripts, automation
tools, or programs ("Bots") not expressly authorized by us to
interact with our Services in any way, including but not limited
to data mining, information scraping, modifying the game
experience, or automating gameplay actions;
(f) establish or use unofficial servers to emulate, redirect,
or provide any part of our Services;
(g) interfere with, disrupt, or attempt to interfere with the
proper functioning of our Services or any other user's enjoyment
of the Services, including but not limited to launching
denial-of-service attacks, or distributing viruses, worms,
trojans, or other malicious code;
(h) probe, scan, or test the vulnerability of our Services or
any related system or network, or breach any security or
authentication measures.
3.1. Account Creation: To access certain core features of our Services, you may be required to create an Account. When creating an Account, you agree to provide accurate, truthful, complete, and current personal information, and to promptly update this information to maintain its accuracy. Providing false information may result in the suspension or termination of your Account.
3.2. Account Eligibility: You must be of the legal age to independently enter into contracts in your jurisdiction to create an Account. If you have not reached such age, you must create and use the Account under the supervision and with the consent of your parent or legal guardian, and your guardian agrees to be bound by these Terms.
3.3. Account Security Responsibility: You are fully responsible for all activities that occur under your Account. You are responsible for maintaining the confidentiality of your Account credentials, including your password, and must not share them with anyone. We strongly recommend that you use a strong password containing letters, numbers, and symbols, and that you change it regularly. If you become aware of or suspect any unauthorized use, theft, or any other security breach of your Account, you must immediately notify us at [email protected].
3.4. Account Ownership: You acknowledge and agree that you have no ownership or other property interest in your Account. Your Account and all rights associated with it, including all Virtual Items, are and shall remain the property of NEXUS REALM PTE. LTD.. We grant you the right to use the Account and Virtual Items, but this is only part of the limited license granted by these Terms.
3.5. Account Suspension and Termination:
(a) Termination by You: You may request to terminate your Account at any time through
the features provided in our Services or by contacting
[email protected].
(b) Termination by Us: If we have reason to believe that you have materially or
repeatedly breached any provision of these Terms, or if your
actions have caused or risk causing harm to us, our Services, or
other users, or as required by applicable law, we have the
right, at our sole discretion and without prior notice, to
suspend, modify, or permanently terminate your Account and your
access to our Services.
(c) Consequences of Termination: Once an Account is terminated, regardless of who initiated
it, you will lose all rights to access the Account, including
but not limited to all Virtual Items, game progress, and User
Generated Content associated with that Account. You acknowledge
that the termination of an Account is irreversible, and NEXUS
REALM PTE. LTD. has no obligation to provide any form of
compensation or refund for any losses you may suffer as a
result.
We are committed to fostering a safe, fair, respectful, and inclusive community environment for all users. When using the communication features of our Services, you agree to abide by the following code of conduct and to work together to maintain a healthy community ecosystem:
4.1. Respect and Integrity:
(a) No Harassment or Bullying: You may not harass, threaten, humiliate, stalk, or otherwise
cause distress to other users in any form. This includes sending
repeated unwanted messages, making personal attacks, or creating
derogatory content targeting specific users or groups.
(b) No Discrimination or Hate Speech: You may not post, distribute, or promote any discriminatory,
hateful, or defamatory speech based on race, ethnicity, national
origin, religion, gender, sexual orientation, disability, age,
or other protected characteristics.
(c) No Impersonation: You may not impersonate any person or entity, including but
not limited to employees of NEXUS REALM PTE. LTD., community
moderators, or any other user, nor may you falsely claim an
affiliation with any person or entity.
4.2. Fair Play Environment:
(a) No Cheating: The use of any form of cheating is strictly prohibited,
including but not limited to using unauthorized third-party
programs, modifying game files, or exploiting design flaws in
the game ("Bugs") to gain an unfair advantage.
(b) Reporting Exploits: If you discover any potential exploit in the game, you are
responsible for immediately reporting it to us through official
channels, rather than publicly disseminating or taking advantage
of it.
(c) No Illicit Trading: The use of real-world money or any equivalent to trade
Accounts, Virtual Items, or any in-game services outside of our
Services (commonly known as "Real Money Trading" or RMT) is
strictly forbidden.
4.3. Content Posting Guidelines:
(a) Legality: You may not post or distribute any content that is illegal,
fraudulent, obscene, pornographic, violent, invasive of
another's privacy, or otherwise objectionable.
(b) Respect for Intellectual Property: You may not post or distribute any content that infringes on
the intellectual property rights of a third party, including but
not limited to copyrighted music, images, videos, or trademarked
logos.
(c) No Spam: You may not post unsolicited advertisements, promotional
materials, chain letters, or any other form of "spam."
4.4. Enforcement: We reserve the right to review and take appropriate action against users who violate this code of conduct. Such actions may include, but are not limited to, issuing warnings, temporary or permanent chat bans, removing offending content, and temporarily suspending or permanently terminating Accounts. We will determine the severity of the violation at our sole discretion, as permitted by applicable law.
5.1. Your Responsibility: You are solely responsible for all UGC that you create or share. You represent and warrant that: (a) you are the sole creator and owner of your UGC, or you have all necessary licenses, rights, consents, and permissions to publish the content and to grant us the rights set forth in these Terms; (b) your UGC, and our use of it pursuant to these Terms, will not infringe upon the rights of any third party, including intellectual property rights, privacy rights, publicity rights, or contractual rights; and (c) your UGC complies with the Community Code of Conduct in Article 4 of these Terms.
5.2. License Grant to Us: By submitting, posting, or displaying UGC on or through our Services, you hereby grant to NEXUS REALM PTE. LTD. a worldwide, non-exclusive, royalty-free, sublicensable, transferable, perpetual, irrevocable license to use, host, store, reproduce, modify, create derivative works (such as translations, adaptations, or other changes we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display, and distribute your UGC for any purpose related to providing, operating, promoting, and improving our Services. For example, we need this license to host your forum posts on our servers, display your in-game creations to other users, or feature exciting player screenshots on our social media.
5.3. No Compensation: You agree that, unless otherwise explicitly agreed in writing by us, you are not entitled to any compensation, fees, or remuneration for any use of your UGC by us.
5.4. Monitoring and Removal: We have no obligation to screen or monitor UGC, but we reserve the right (but not the obligation), at our sole discretion, for any reason or no reason, to review, refuse, remove, or edit any UGC without notice. We do not endorse any UGC submitted by any user and assume no responsibility for its accuracy, completeness, or quality.
6.1. Limited License: You acknowledge and agree that all Virtual Items are part of our Services and are digital content under our control. When you "obtain" or "unlock" Virtual Items through authorized means within our Services, you are not acquiring ownership of the item, but rather a personal, limited, non-transferable, non-exclusive, revocable license to use that Virtual Item solely within our Services and only for your personal entertainment purposes.
6.2. No Monetary Value: Virtual Items have no "real world" monetary value and cannot be exchanged for real money, goods, or any services of monetary value. They are not a form of currency or property of any kind.
6.3. Our Rights: We reserve the right, at our sole discretion, to manage, regulate, control, modify, or eliminate any or all Virtual Items at any time, for any reason, with or without notice to you, and we will have no liability to you or any third party for doing so. For example, we may adjust the attributes of Virtual Items or remove them from the Services to balance gameplay, fix bugs, or at the end of a game's lifecycle.
6.4. No Refunds: All transactions for Virtual Items obtained through our Services are final and are not refundable, exchangeable, or transferable, unless otherwise required by applicable law. When your Account is terminated for any reason, you will forfeit all acquired Virtual Items and will not be entitled to any compensation.
7.1. Services Provided "As Is": To the maximum extent permitted by applicable law, our Services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. NEXUS REALM PTE. LTD. and its affiliates, licensors, and distributors expressly disclaim all warranties, including but not limited to, warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing or usage of trade. We do not warrant that: (a) our Services will be uninterrupted, secure, error-free, or free of viruses; (b) our Services will meet your specific requirements; (c) any information obtained through our Services will be accurate or reliable; or (d) any defects in the Services will be corrected.
7.2. Limitation of Liability: To the maximum extent permitted by applicable law, in no event shall NEXUS REALM PTE. LTD., its directors, officers, employees, agents, affiliates, licensors, or suppliers be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages arising from or in connection with your use of or inability to use our Services. These damages include, but are not limited to, loss of profits, loss of data, loss of goodwill, business interruption, computer failure, or any other commercial damages or losses, regardless of the legal theory upon which they are based (contract, tort, or otherwise), even if we have been advised of the possibility of such damages.
7.3. Maximum Aggregate Liability: In no event shall the total aggregate liability of NEXUS REALM PTE. LTD. arising out of or related to these Terms or your use of our Services exceed the total amount you paid to us for the relevant Service during the six (6) months immediately preceding the event giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of certain types of damages, so some of the above limitations may not apply to you.
We hope to build a long and enjoyable relationship with you. If a dispute arises, we encourage you to communicate with us first to seek an amicable solution.
8.1. Informal Negotiations: For any dispute, claim, or controversy (collectively, "Claims"), you agree to first attempt to negotiate any Claim informally with us in good faith by sending an email to [email protected]. Your email should include your name, account information, a detailed description of the Claim, and the resolution you are seeking. Upon receipt of your notice, we will use our best efforts to resolve the Claim through negotiation within sixty (60) days.
8.2. Binding Arbitration: If informal negotiations do not resolve the Claim within sixty (60) days, you and NEXUS REALM PTE. LTD. agree that any Claim arising from or related to these Terms or our Services shall be finally and exclusively resolved by binding, individual arbitration, rather than in a court of law. The arbitration will be conducted by a single neutral arbitrator in accordance with the then-effective commercial arbitration rules. The location, language, and arbitral institution will be mutually agreed upon by both parties, and if an agreement cannot be reached, they will be designated by a reputable international arbitration institution. The arbitrator's award shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction.
8.3. Class Action Waiver: You and NEXUS REALM PTE. LTD. agree that any Claims must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class action, representative proceeding, or class-wide arbitration. The arbitrator may not consolidate more than one person's Claims and may not otherwise preside over any form of a representative or class proceeding. You expressly waive any right to file or participate in a class action.
9.1. Entire Agreement: These Terms, together with our Privacy Policy and any other legal notices or rules published by us and incorporated herein by reference, constitute the entire agreement between you and NEXUS REALM PTE. LTD. concerning our Services. It supersedes all prior or contemporaneous oral or written communications, proposals, and representations between the parties with respect to its subject matter.
9.2. Severability: If any provision of these Terms is held by a court of competent jurisdiction or an arbitrator to be unlawful, void, or for any reason unenforceable, then that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it shall be deemed severed from these Terms and shall not affect the validity and enforceability of any remaining provisions.
9.3. No Waiver: Our failure or delay in exercising any right, power, or privilege under these Terms shall not operate as a waiver thereof. Nor shall any single or partial exercise of any right, power, or privilege preclude any other or further exercise thereof or the exercise of any other right, power, or privilege. Any waiver must be in writing and signed by an authorized representative of NEXUS REALM PTE. LTD. to be effective.
9.4. Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Any attempt to do so in violation of this provision will be null and void. We are free to assign or transfer all or part of our rights and obligations under these Terms without restriction.
9.5. Governing Law: The interpretation, validity, and performance of these Terms shall be governed by the relevant governing law, without regard to its conflict of law rules. For the purposes of these Terms, the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
9.6. Force Majeure: NEXUS REALM PTE. LTD. shall not be liable for any failure to perform or delay in performance of its obligations due to causes beyond our reasonable control. Such causes include, but are not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
9.7. Contact Information: If you have any questions about these Terms, please contact
us at:
NEXUS REALM PTE. LTD.
Address: 60 PAYA LEBAR ROAD, #08-10, PAYA LEBAR SQUARE,
SINGAPORE 409051
Email: [email protected]